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The software should activate itself automatically so it is not necessary to enter your activation code again.
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Then download a fresh copy of the software here. Only the software itself will be removed, not your data. On Windows, use the uninstaller located in the software folder. On macOS, place the software folder into the trash and select the Finder 'Empty Trash' menu. Your software copy may be corrupt or not installed properly, try to replace it with a new copy.
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System file swapping can slow down your whole computer to a crawl, macOS and MS Windows alike. This available space allows the computer to have room for the swap file to increase in size, as well as room for temporary files.
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Verify that there is at least 200-500MB of free hard drive space. Windows 7/8/10: C:\Users\YOUR_ACCOUNT_NAME\AppData\Roaming\Maxprog\APP_NAME\ MacOS: ~/Library/Preferences/Maxprog/APP_NAME/Īnd ~/Library/Preferences/Maxprog/_ist However since it is a plain text file, you can open it with a text editor like Notepad on Windows or TextWrangler on macOS, and modify it by hand. The best solution is to remove the whole preference file. If you use to open files from a file server, make sure it is available. This is because by loading back that list the application has to wait for timeouts. Note for file server users: all our software saves a list of recent documents to the preference file, including remote documents (the documents stored on a file server).Īn unavailable file server will make the application startup unresponsive and apparently frozen/hanged. As a result, the software may be very slow to start, may not start at all, may perform slowly, or even crash. That preference file may contain the wrong data or become corrupt over time. Most software save their settings to a preference file. You can delete all files found in this folder and if any files are in use they can be skipped. Press Enter and a Temp folder should open. In Windows XP and prior, click the Run option in the Start menu and enter %temp% in the Run field. Select the Start menu and enter %temp% in the Search field. Therefore, we also suggest deleting temporary files manually. Then restart your computer and check if your problem has been fixed.Ģ.- The MS Windows Disk Cleanup tool may not delete all of the files in the temp directory. Go to the 'Automation' panel, select all the options and click on the 'Execute' button. Your computer stores temporary files on the hard drive when you run programs or when you access web pages.ĭeleting these temp files can help improve computer performance.įirst, we suggest using Onyx(1) on macOS or the Windows Disk Cleanup(2) utility on MS Windows to delete temporary files and other files no longer needed on the computerġ.- Onyx is a tool that can help you fix problems on macOS. If you want to let our software run unattended and process things, make sure sleep mode is fully deactivated.
That means that if you are sending a message to a list with MaxBulk Mailer and your computer goes into sleep mode, either manually or automatically, your message will not be sent. Our software does nothing while your computer is sleeping. Maintain the application in the foreground and activated it. Running a given software unattended in the background (like MaxBulk Mailer, eMail Verifier or eMail Extractor may also make it much slower since less system resources and process time will be dedicated to it. If a scan is in progress, it can decrease the overall performance of your computer.
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Note that if you are running Windows 7 or higher, run Resmon to get a better understanding of how your computer is being used.įurthermore, if you have an antivirus scanner on the computer, spyware protection program, or another security utility, make sure it is not scanning your computer in the background. To see what programs are running in the background and how much memory and CPU they are using, open Activity Monitor on macOS or Task Manager on Windows. Remove or disable any useless background applications and startup programs that automatically start each time the computer boots. One of the most common reasons for a slow computer is when given programs are running in the background. Below are steps for macOS and MS Windows users that can help fix problems and speed up the software or even the whole system. You will very likely save time since a simple reboot uses to fix most problems. Your software doesn't start, crashes often, or is not performing as expected in terms of speed? That may be a sign of a system issue, either Hardware or Software.īefore spending time looking for the source of the problem and if your computer has not been rebooted recently, make sure to reboot it before following. Software doesn't start, runs slowly or crashes often